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Our Values

  • Adapting to the customer's needs

    All our activities are centered on serving and ensuring the satisfaction of the customer.

  • Excellence

    Excellence in service delivery is our priority.

    To achieve this we work with a comprehensive management system in which: “customer focus, leadership, personal commitment, protecting the environment, continuous improvement and innovation" are the guiding principles of our actions.

    To uphold these principles:

    • We have obtained ENAC (Spain's National Accreditation Body) accreditation in acknowledgement of our expertise in vehicle inspection, according to the criteria of the UNE-EN ISO/IEC 17020:2004.
    • This accreditation was obtained for our taximeter inspections as per the requirements set forth in Annex II of Spanish Royal Decree 889/2006.
    • We have also certified our management system under the requirements of the standard UNE-EN-ISO 9001:2008.
    • A commitment to working towards a sustainable society drove us to obtain environmental certification according to UNE-EN-ISO 14001:2004.

    Our organization understands that all these efforts should serve to comply with our dream and raison d'être: ensure the road safety of our citizens and reduce the risk of accidents on our roads.

    We are therefore pleased to know that our work helps to achieve this aim.

  • Flexibility

    We adapt to the constantly changing environment in order to satisfy market needs.

  • Innovation

    We are continuously working on pilot tests that allow us to experiment with technologies and then implement them in our Applus+ Iteuve stations.

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